In my recent Claim Game interview with Professor Jay Feinman, one moment in particular captured what many in the insurance world know, but rarely say out loud: insurers get away with bad faith because courts or court-made law let them. That might […]
Tag: Bad
Is Bad Network Performance Impacting Your Claims Experience?
When insurance customers call to file a claim after a car crash or natural disaster, they expect answers—not a dropped call or buggy application. But IT performance issues can quietly undermine critical moments in the claims journey and put customer […]
How to Avoid Bad Faith Setups
Insurance companies are in the business of providing important financial and logistical assistance when customers experience some kind of event or incident covered by a policy. Those things—often unexpected, and almost always unwanted—can also happen to insurance companies, so they […]
Louisiana Governor Vetoes Bill Limiting Bad Faith Lawsuits Against Insurers
Louisiana Governor Jeff Landry vetoed a bill last week that would have limited bad faith lawsuits against insurers, a move that raised criticism from the insurance industry. SB 111, sponsored by Sen. Alan Seabaugh, R-Many, intended to bring clarity to […]
State Farm Loses Roof Water Damage and Bad Faith Trial
A Missouri jury found that State Farm Fire and Casualty Company acted in breach of its insurance policy and engaged in vexatious refusal to pay, awarding The Progress Project, LLC substantial damages. 1 The case centered on a commercial property […]
Colorado Bad Faith Requires Proof of Unreasonable Conduct
In a recent decision that explains what policyholders must prove to prevail on a statutory bad faith claim in Colorado, the Tenth Circuit Court of Appeals affirmed summary judgment in favor of Mid-Century Insurance Company in El Dueno, LLC v. Mid-Century […]